The plumber who answers first gets the job
Dev runs a one-van plumbing business in Glasgow. Answering every message fast doubled his bookings.
20 October 2026 · 5 min read
When a pipe bursts, people call whoever answers first. Dev learned that in his first month.
Every message answered
Messages that arrive at night get an answer that night, even if the job is the next morning.
Speed in reviews
His reviews talk about how fast he answered more than about the price.